Delivery Policy

Toyzoona promises to provide you with the best online shopping experience at every step of the way. We assure you that all due precautions are taken so that your package is delivered to you intact and on time by our delivery partner. Just proceed with your order and we’ll do the rest. All our deliveries are currently limited to within Nairobi at Kshs.300.

Tracking my Order
For any inquiries about the status of your delivery, contact our Customer Service on 0734719052 or email

Please Note
You can choose not to accept an item on the spot (for example in the unlikely case that it was the wrong item). It is not possible to open products bearing a manufacturer’s seal and to return them on the spot. If there is a problem, please follow our RETURN POLICY & we will support you.